OUR RESPONSIBILITIES

To deal with the buyer’s procurement inquiries in a professional, efficient and confidential manner.

To inform the buyer of all our terms and conditions, as detailed herein.

To act as a procurer or as a broker, as per the buyer’s clear instructions.

To accurately record buyer’s request for procurement quotation and any order requests are transferred onto our ORF – Order Request Form, email back to buyers to approve, sign and accept our Terms and Conditions.

Liaise with suppliers and manufacturers in the AMER in connection with product quotations, and goods availability, keep safe buyers’ funds, and pay suppliers.

To ensure that suppliers’ quotations include the supplier’s cost of suitably export packing the products ordered and check packing quality when goods are delivered to our export warehouse.

Pass on buyers supporting supplier quotations, supplier’s product warranty, and terms and conditions, for buyers to understand and accept.